The agreement between you and Solo Switch, in plain English.
Last updated: 4 November 2026
Solo finds better deals on your power, gas, internet and mobile, and switches you when you say go ahead. For that switch, it acts as your agent. Solo is an invite-only beta, for now in Australia.
Savings are estimates from your bill and the retailer's published prices. Your real bills depend on your usage, and on prices and terms that can change. We can't guarantee a saving. Prices shown are what new customers pay, and your current retailer may not give them to you.
We don't control how fast a retailer connects you, outages, or what happens when an intro price ends. Solo's agent can stop or make a mistake on a retailer's site. If it does, it tells you what happened as best it can.
You can stop before you tap Go ahead. After that, the retailer's terms apply. The law gives you a cooling-off period on many new contracts, and the retailer's terms say how long. Some retailers charge for service you've already used.
Solo is free for now. If that changes, we'll tell you first and ask. If a retailer needs a card at sign-up, Solo types your saved card into the retailer's own payment page after you go ahead. Your card stays on your iPhone. Solo never takes money from you. You pay your bills to your retailer.
Don't add someone else's bills without their permission, interfere with Solo, or use it against the law or a retailer's terms.
As far as the law allows, we aren't liable for indirect losses, including savings you expected, retailer outages, or decisions you make on our recommendations. Nothing here takes away your rights under the Australian Consumer Law. If we breach a guarantee, our liability is limited, where the law allows, to providing the service again.
Solo will change as we build it, and we'll tell you about changes that matter. We can end your access if you break these terms, try to defraud us or a retailer, or put someone at risk, and we'll say why. You can leave any time: Profile, Delete my account.
Our Privacy Policy says how your data is handled. These terms are under the laws of Victoria, Australia. Email hello@soloswitch.app first, and we'll try to sort it out. A real person reads every message.